Introduction
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This Privacy Policy explains how we collect, use, disclose and protect Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who we are and how to contact us
PulseBridge Consulting, 'we' and 'us' refers to A.C.N. 688 630 104 Pty Ltd (ABN 74 688 630 104).
If you have any questions about this Privacy Policy or how we handle Personal Information, you can contact us at info@pulsebridge.com.au.
Personal Information we collect
We may collect and hold Personal Information including:
In the course of providing services, clients may also choose to share confidential information or sensitive information that is necessary for us to deliver those services.
How we collect Personal Information
We collect Personal Information directly from individuals when they:
Why we collect Personal Information
We collect Personal Information to:
If you do not provide the requested Personal Information, we may not be able to deliver the consulting services you have engaged us for.
Use and Disclosure of Personal Information
We use Personal Information only for the purposes for which it was collected, or as otherwise required or permitted by law. We do not sell Personal Information.
In the course of delivering services, we may disclose Personal Information to:
We do not disclose Personal Information to any other third parties except where required or permitted by law.
Storage and Security
We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes maintaining appropriate physical, electronic and managerial safeguards.
Confidential information shared by clients is treated with strict confidentiality and used only for the purpose of providing agreed services.
Retention and Destruction
We retain Personal Information for the duration of the engagement and for a reasonable period afterwards to manage any follow-up queries, disputes or legal obligations. When Personal Information is no longer required for those purposes, we take reasonable steps to destroy or de-identify it securely.
Overseas Disclosure
Some IT solutions we use may store or process information outside Australia, including cloud-based software and website analytics tools. Recipients may be located in the United States and Australia, and potentially other countries depending on the configuration of those services. We take reasonable steps to ensure that any overseas recipients handle personal information in line with Australian Privacy Principles.
Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date or incomplete. Requests can be made by contacting us using the details above.
Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us in writing. We will investigate the complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au/
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The most current version will always be available on our website.
Last updated: April 2026